Hato Tejas Social Security Benefits Office
This page has the address, phone number, office hours, map, and nearby alternatives for the Social Security office in Bayamon, PR. If you are planning a visit, use the details below to check the office before you head out.
7 Fl, Road 2 Km 12.3, Metro Medical Center, Bayamon, PR 00959
Phone: (855) 748-7638
TTY: Not listed
Fax: (833) 950-2960
National line: 1-800-772-1213
Monday to Friday, 9:00 AM to 4:00 PM
Call before you visit if you need a same-day trip or a specific service.
The map below points to the street address listed for this office. Open the address in your map app if you want live traffic, turn-by-turn directions, or transit options.
A local Social Security office can usually help with common in-person tasks that involve identity, documents, benefit claims, payment changes, and case follow-up. If you already have paperwork from SSA, bring it with you so staff can match your visit to the right case.
- Apply for retirement, disability, survivor, or Medicare benefits
- Replace a lost Social Security card or ask about a card application
- Update your name, address, or direct deposit details
- Bring in documents for a pending claim or review request
- Ask for a benefit verification letter or status update
- Get help with Medicare enrollment questions handled by SSA
This is not the right place for tax filing, state benefits, veterans benefits, or legal advice about your claim. If you only need a basic status update, calling first may save you a trip.
The exact list depends on why you are going, but most people save time when they show up with the basics ready.
- A photo ID such as a driver's license, passport, or state ID
- Your Social Security number or card if you have it
- Any notices or letters tied to your claim or appointment
- Original or certified documents SSA asked you to bring
- Bank routing and account numbers for direct deposit changes
- Medical records, provider names, and medications for disability visits
Call ahead before you travel. Wait times, appointment rules, and walk-in limits can change, especially after holidays and at the start of the month.
If you are replacing a card, filing for benefits, or bringing documents for a pending case, make sure the office can handle that service on the day you plan to go. Some tasks are better handled online or by phone first.
If this location does not look right, compare the same-city and nearby offices listed on this page before you make the trip.
Do I need an appointment for the Bayamon office?
Appointments are usually the safer option. Some offices take walk-ins, but wait times can be long and service rules can change during the week. Call before you go if the trip matters.
Can this office replace a Social Security card?
Most standard field offices can help with card replacement questions and supporting documents. Some people can finish the request online, so check that first if you want the fastest route.
Can I use another office in Puerto Rico?
Usually yes, but the best office is often the one closest to your home ZIP code. If you are unsure, compare the nearby offices on this page or call ahead before making the trip.
Aguadilla Social Security Office
5000 Pedro Albizu Campos Ave, Aguadilla, PR 00603
(833) 882-1201
Arecibo Social Security Office
880 Isaac Cruz Stgo St, Arecibo, PR 00612
(866) 754-3541
Caguas Social Security Office
30 Calle Padial Gatsby Bldg, Ste 328, Caguas, PR 00725
(833) 882-1200
Carolina Social Security Office
5829 Ave 65inf Ste 201, Escorial Shopping Ct, Carolina, PR 00987
(833) 882-1202